Are you looking for a job? Full-time, part-time, temporary, hourly? Live Design brings you a selection of some industry opportunities.
Technical Support Specialist, Megapixel
Technical Support Specialist
We are seeking a hands-on Technical Support Specialist to help our clients get the most out of Megapixel products. Reporting to the Senior Manager, Technical Operations, you will provide remote and onsite troubleshooting, product demonstrations, and client training, while maintaining knowledgebase resources and partnering with Engineering to resolve issues and share client feedback. We’re looking for a proactive, client-focused problem solver with strong technical aptitude, clear communication, and reliable follow-through who thrives in a fast-paced environment. This role requires occasional travel to client locations.
Key Responsibilities
- Develop and maintain working knowledge of Megapixel products, new features, workflows, and relevant industry developments.
- Provide timely remote and onsite technical support, troubleshooting product issues and advising clients on best practices.
- Assist with client installations and deliver product demonstrations and training.
- Act as a liaison between our clients and our product development team. Gather and report client feedback to inform product improvements and new features. Input information into Engineering (Git) tickets and follow up internally and externally.
- Create, update, maintain, and verify all internal and external knowledgebase articles. Work with cross-functional teams to ensure accuracy and functionality as described and intended. Review knowledgebase articles written by other team members.
- Protect confidential client and company information.
Qualifications
- 2+ years in a technical support role in a relevant technology company in the pro / audiovisual industry.
- Working knowledge of Megapixel products, with the ability to troubleshoot issues effectively. Experience with direct-view LED screens is a strong plus.
- Experience providing onsite support, remote support, and conducting training sessions is highly desirable.
- Familiarity with support and issue-tracking systems is beneficial.
- Excellent communication skills (written, oral, and listening), with an ability to summarize and share relevant information in a clear and easy-to-understand way, across all levels. You skillfully communicate complex technical concepts in a clear and concise manner.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously. Must be self-motivated—a strong self-starter, with high standards, attention to detail, and a drive to get great results.
- This role requires a proactive mindset, anticipating client needs and providing solutions before issues escalate. Ability to build and maintain strong relationships with clients, ensuring they feel valued and understood. Commitment to delivering quality service that exceeds clients' expectations, fostering trust, and promoting client loyalty.
- Work location: This is an onsite role in our Valencia, CA headquarters.
Salary range: $72,000 - $80,000 a year
Hoist Technician at LER Rigging
Company Overview
LER Rigging provides event rigging services for live entertainment. With 20+ years in the business, we know what it takes to make a show run smoothly. From trade shows to national expos and everything in between, we bring a creative, solutions-first approach to every project. No over complication, no cutting corners—just solid gear, sharp thinking, and a team that is ready to make it happen. Our inventory is modern, meticulously maintained, and fully compliant with ANSI standards (because safety isn’t negotiable). We sweat the details—weight loads, logistics, timelines—so you don’t have to.
Job Summary
We are seeking a dynamic and detail-oriented Hoist Motor Technician to join our team. In this vital role, you will be responsible for ensuring efficient warehouse operations, including inventory management, materials handling, and equipment operation. Your proactive approach will help maintain a safe, organized, and productive environment, supporting seamless order fulfillment and shipping processes. This position offers an exciting opportunity to contribute to a fast-paced distribution center while developing your skills in warehouse and inventory management.
Job Description
The Hoist Motor Technician is responsible for accurately pulling, preparing, and processing equipment for outgoing orders within a fast-paced warehouse environment. This role works directly from pull sheets to locate and stage all required gear, ensuring every item is accounted for and organized using bins for each customer order. The Hoist Motor Technician labels all bins and equipment clearly, verifies that all items are clean, functional, and show-ready, and supports the efficient loading of trucks to meet delivery schedules.
In addition to order fulfillment, this position is responsible for receiving returned equipment from customers and before items are returned to inventory. This person will plays a critical role in maintaining accuracy, cleanliness, and readiness of all equipment, while ensuring proper documentation and processing within internal systems. Attention to detail and consistency are key to ensuring smooth operations and minimizing errors.
Skills and Responsibilities
- Must be trained and certified to do annual inspections/certifications of motors.
- Must be able to troubleshoot, do preventative maintenance, and repairs of motors, pendants, and cables, specifically CM hoist motors, both half ton and 1 ton.
- Ability to read and accurately fulfill pull sheets and equipment lists.
- Experience with Flex software and related paperwork processing.
- Strong organizational and detail-oriented mindset.
- Ability to track, label, and manage multiple equipment orders simultaneously.
- Use hand tools, electrical and pneumatic.
- Learn to perform inspections and repairs for aluminum trusses.
- Follow safety regulations such as OSHA standards by performing routine safety checks on equipment and maintaining a clean work environment.
- Knowledge of inventory management software and warehouse management systems (WMS), including basic math skills for stock counting and data entry accuracy.
- Demonstrated ability to adhere to safety regulations such as OSHA guidelines while performing manual handling tasks or operating machinery.
- Experience in shipping & receiving procedures, order picking & packing, load & unload activities is highly desirable.
- Familiarity with warehouse distribution practices will be considered an asset.Join us to be part of a vibrant team dedicated to operational excellence! We value safety first, continuous improvement, and proactive teamwork—empowering you to grow your career while contributing to our mission of efficient logistics support.
For more information and to apply, email [email protected]
Lighting Technician, The Peace Center, Greenville SC
Reporting to the Director of Production, the Lighting Technician oversees the electrics department for all incoming productions and maintenance activities at Peace Center venues. Working in a safe and consistent manner, the ideal candidate will be an organized leader who works well with local and touring crews. This position assumes a leadership role for show and work calls and provides input on the shape and direction of the production department. Technicians are expected to perform tasks in other areas, working across departments as necessary; however, it is understood that cross-departmental work will not interfere with the safe and professional execution of primary responsibilities.
Essential Duties
- Lead electricians and stagehands in the preparation, installation, operation, and maintenance of performance lighting equipment including incandescent, LED, and moving head fixtures, follow spots, and atmospherics. Serve as master electrician, programmer/board operator, or basic lighting designer to meet production requirements.
- As assigned by Production Management, manage and complete projects including the review of show riders, light plots, lighting paperwork, crew calls, and various other reports and correspondence. Evaluate incoming light plots, advance lighting requirements, and communicate production needs with the Peace Center production team and touring personnel.
- Manage and maintain repertory light plots including hang, circuiting, focus, and show file maintenance. Adjust and restore lighting as needed for performances and events.
- Assist Production Management in the development and implementation of preventative maintenance routines and inspections
- Inspect, maintain, and repair lighting equipment. Always maintain a safe and orderly working environment.
- Lead collaborative efforts for special and capital projects, including the research, purchasing, construction, and installation of said projects
- Establish and maintain interpersonal relationships by developing constructive and cooperative working relationships with others and maintaining them over time
- Adhere to and promote all OSHA, NFPA, and NEC regulations as they pertain to the safe operation of all production elements
- Guide, train, and mentor casual crew who are interested in taking on more responsibility within the field
QUALIFICATIONS:
- High school diploma or GED required.
- Minimum three years' experience as an electrician in theatre or on a touring production.
- Experience reading and implementing light plots and lighting paperwork
- Proficiency in operating and programming Eos family consoles, MA2 and MA3 family consoles, and Paradigm architectural control systems
- Knowledge of the needs of all departments associated with theatrical production, including load ins, performances, load outs, and maintenance calls
- Basic knowledge of theatrical rigging equipment is an asset
- Strong working knowledge of Microsoft Office (Word, Excel, and Outlook), Vectorworks 2024, and Lightwright 6
- Ability to operate or train to operate various lifts and heavy equipment
- Ability to obtain an OSHA 30 course completion card
- ETCP certification or ability to become ETCP certified
- Ability to work well with others
- Ability to lead others with confidence and integrity
- Able to work a flexible schedule including nights and weekends
- Ability to read and interpret technical documents and drawings
Pay: $30.16/hour
Click here for more information and to apply.