Business: The Gentle Art of Negotiation

I'm sure that at one point in your life you've heard something at least close to one of the following statements: “Don't concern yourself with the sticker. This baby gets much better gas mileage than what that says.” “This property is diamond with breathtaking water views and space galore.” “You don't even need an oil change for the first 100,000 miles.” “This one's a cozy one bedroom that's absolutely spacious.”

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