ESTA (the Entertainment Services and Technology Association) gave out the 2003 Dealers' and Manufacturers' Choice Awards at ETS-LDI. The Dealers' Choice Customer Service Awards recognize superior performance in four main areas: customer service, shipping and billing, technical support and quotations/project management. (The awards are voted on by ESTA's manufacturer members.) The winners were: Doug Fleenor Design, City Theatrical, and Apollo Design Technology.
The Manufacturers' Choic