This past April, ETC’s Source 4WRD™ was proactively placed on a shipping hold. The thermal management system was degrading faster than we anticipated and we made the choice to halt the shipment of a product that did not meet our internal standards.
After months of redesigning, reworking, and re-testing, we are pleased to announce that the new Source 4WRD has passed our rigorous testing.
Given the overwhelmingly positive test results, the team agrees Source 4WRD is ready for re-release.
We’ve already begun the process of swapping out all original Source 4WRD product and expect all fixtures in the field to be upgraded within the next few months.
Thank you all for your patience as we proactively dealt with this quality issue. Your loyalty means everything to us.