Alcorn McBride Inc. has announced that it is extending its standard product warranty from two years to five years. Alcorn McBride is the leading manufacturer of control, audio and video equipment for the themed entertainment industry as well as for retail environments and transportation applications,
In a world where some manufacturers offer 90-day warranties, Alcorn McBride is well known for a straightforward warranty policy that's distinctly lacking in fine print. Previously, if an Alcorn McBride product broke within two years of its purchase and the breakage was not due to abuse, the manufacturer would repair or replace it. The customer paid only for shipping to Alcorn McBride.
Now that warranty period has been extended to five years, demonstrating the confidence that Alcorn McBride has in the reliability and durability of its products.
"The Alcorn McBride brand is known for rock-solid reliability and unsurpassed customer support," says CEO Steve Alcorn. "We've always had a two-year product warranty and the industry's most customer-friendly support policies. Now we've decided to increase that to an unprecedented five-year product warranty."
"Frankly, our existing customers have always known they can expect that level of support from us, so we've decided to make sure the rest of the world knows, too."
About Alcorn McBride:
Founded in 1986, Alcorn McBride is the leading manufacturer of show control, audio and video equipment for the themed entertainment industry, and a rapidly growing provider of audio and video systems for retail environments and transportation applications. Staffed by some of the industry's best engineers and backed by outstanding customer support, the company has demonstrated great agility in bringing new designs to market. A hallmark of Alcorn McBride products is their durable, zero maintenance design. The company's products provide consistent, reliable operation for audio and video playback applications worldwide. For more information, visit www.alcorn.com.